Security Guards for Hospitality, Venues & Events

How we work with hotels, venues and event organizers

A hotel general manager, a venue operator and a festival promoter buy the same thing from Price Protection in three different shapes. The hotel wants an officer in the lobby from eleven to seven, every night, who knows the night auditor by name. The venue wants a crew that appears an hour before doors for the Saturday reception and leaves after the caterer’s van. The promoter wants positions filled across a site for two days, with a supervisor who answers the radio. All three start the same way: a call to dispatch, a walk-through or a site plan, and post orders written with the person who runs the place before the first shift.

Standing posts and dated events

A standing post runs on a schedule and a report lands every morning. The post orders live at the front desk or the host stand, and the same small group of officers works the property so the staff know them. A dated event is built from the event’s own timeline: load-in, doors, the bar opening, last call, the end time, load-out. Crews are sized to the guest count, the number of entrances and whether alcohol is served, and a supervisor is on site whenever more than a couple of officers are working. Either way the hours and the schedule are in writing before anyone shows up.

What the Houston calendar does to coverage

Rodeo season in late winter fills hotels and bars for weeks. Spring and fall are festival seasons because summer is too hot for a field of people, and the outdoor events that do run in July and August need officers rotated into shade and water more than they need anything else. June to November is hurricane season, and an event in that window has a weather line in its post orders that says who calls the hold and where guests go. The holiday party run from November through New Year’s Eve fills every hall and hotel ballroom, and dispatch takes those dates early.

Venue staff, police and the fire marshal

The officer works for the venue and follows the venue’s rules: capacity, the bar’s cut-off, the smoking area, the noise curfew. Door hosts, bartenders, banquet captains and valet stands are the people the officer talks to all night. Where a police detail is hired, the post orders say what the officers keep and what they hand to the police, and the police handle enforcement. Where a fire marshal inspects an event, the officer keeps the counts the inspector will ask for. Where a hotel’s sprinkler system is out of service, the same company can staff the fire watch while it is down.

The report after the shift

A hotel’s daily report and an event’s post-event report record the same things: rounds and times, refusals at the door, ejections and how they ended, medical calls and when EMS was called, lost children, vehicles logged in the lot, and every incident with its own written report. Venue operators use it for the permit holder, for a claim that arrives weeks later, and for planning the next event. Officer performance is reviewed against it every day, which is how a missed round or a late arrival is caught before the venue has to mention it.

Pick the page for your venue

Every venue type below has its own page because a hotel’s overnight post, a nightclub’s door crew and a festival’s gate line are different jobs with different post orders. Each page covers the risks in that venue’s own words, the services that apply, what a shift looks like, what the report records and the questions we hear from that kind of operator. If your event does not fit any of them, request a proposal and describe it; the post orders are written for your night, not for the category.