Security guard service
Parking Lot and Garage Security Guards
Most property crime in Houston happens to a parked car. We put an officer where the cars are, on a schedule nobody outside can predict.
Parking lot and garage security is a post dedicated to the place where a property’s vehicles sit: a fixed officer at the entrance where the property needs one, foot and vehicle rounds through every row and level on a schedule that varies, escorts on request, and checks of the lighting, gates and cameras that make the lot work. Price Protection staffs these posts at apartment communities, hospitals, retail centers, office buildings, transit lots and event venues across Houston.
Why the lot gets its own post
A lot is the largest area on most properties and the least watched. Cameras see the lanes and miss the rows; the leasing office or the front desk cannot see it at all. The losses are quiet and repetitive: a window, a converter, a tailgate, a bike from a truck bed. The people who commit them learn quickly which lots have an officer in them and which do not. The post exists to change that answer, and the daily report shows it working when the incidents stop.
How a garage round works
The officer starts at the entrance, checks the barrier arm and the call box, and walks or drives each level in an order that changes from round to round. On each level the officer looks down every row, checks the stairwell doors and the elevator lobbies, tests that stair doors have latched, notes lighting that is out and any vehicle that has been sitting or has been entered, and speaks with anyone who is not parking or leaving. Escorts are answered by radio or phone and logged. On surface lots the round is the same in a vehicle, with the officer out at the corners and at the fence line.
Working with the property’s rules
Parking is governed by the property’s own policy: permits, visitor spaces, reserved rows, hours and towing. The post orders carry that policy word for word, and the officer applies it as written, from the first notice to the tow authorization, with each step logged and the tow company named. Nothing is towed on the officer’s own judgment, which protects the property as much as the vehicle owner.
Starting a lot or garage post
Dispatch needs the address and the size of the parking, the hours and the pattern of losses, the parking policy and the tow contractor, and a contact for the walk-through. A supervisor sets the post with you, and unarmed coverage can typically begin within hours when a property needs it quickly.
When you need it
When parking lot and garage security is the right call.
Vehicle break-ins have become a pattern
Windows broken in a row, catalytic converters taken from the same lot every few weeks, tools stolen from work trucks at an apartment community or a hotel. The pattern means the lot has been identified as easy, and a visible officer on unpredictable rounds ends that.
People are walking to their cars alone
Hospital staff at shift change, retail employees at closing, office tenants working late, residents coming home at midnight. A lot or a garage with an officer in it, and an escort available on request, is the difference between a policy and a practice.
The garage has become somebody's shelter
Structured parking gives cover from weather and cameras, and stairwells and upper levels attract people who are not parking. Regular foot rounds through every level, with a hand on every stair door, change who uses the garage.
Events and peak seasons fill the lot
Holiday retail, a festival, a game or a church's largest service turns a lot into a crowd. A post at the entrance and an officer moving through the rows keeps traffic flowing and cars watched while the crowd is inside.
Starting coverage
What dispatch needs to start.
- The address, the number of lots or garage levels and the approximate number of spaces
- The hours the property wants covered and when the losses have been happening
- The parking policy: permits, visitor rules, towing authorization and the tow company
- Whether a vehicle is needed for the post and what access the officer will have to the garage
- A contact for the walk-through and for after-hours escalation
Is a garage post a fixed post or a patrol?
Usually both, in one officer for a small garage and two for a large one. The fixed part is the entrance during the busy hours; the patrol part is the rounds through every level. The walk-through decides the split and the post orders write it down.
Can your officers tow vehicles?
Officers do not tow. They apply the property's written parking policy, issue notices and authorize a tow only when the post orders say they may and only through the property's tow contractor, with every step logged.
Do you provide escorts?
Yes. Escorts on request are part of most lot and garage posts, especially at hospitals, retail centers and office buildings, and each escort is logged.
What does the officer do about someone living in the garage?
Reports it, gives a trespass warning where the property has authorized it, and calls police when the person will not leave or the situation calls for it. Officers do not remove people by force; the daily report and the incident report record what was done.
Can a single patrol cover several small lots?
Yes. Strip centers on the same corridor, a church and its overflow lot, or several small office buildings can share a vehicle patrol route with each lot visited and logged on a schedule.
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Where we are
Parking lot and garage security across Greater Houston.
Every area below is staffed and supervised from our Sugar Land headquarters. Open an area to see the property types, neighborhoods and questions we hear there.
24-hour dispatch
(281) 326-9189Fort Bend County
Sugar Land and its neighbors, closest to our headquarters.
Houston
Neighborhoods and business districts inside the city.
North and west
Katy and Cypress up to The Woodlands and Conroe.
South and east
Pearland and Clear Lake across to Pasadena and Baytown.
Request a proposal
Request a proposal for parking lot and garage security.
Two short steps. Dispatch reviews every request and calls you back about coverage. For urgent unarmed coverage we can typically staff most sites within hours.
24-hour dispatch
(281) 326-9189