Security Guards for Workplace & Special Situations
For the day you would rather not have to plan for: a trained officer in place before it starts, and a written record after.
Request a proposalThe industry in Houston
Most workplaces never needed a guard until one day they did
A termination that could go badly, an employee who has made a threat, a strike vote, a contentious shareholder meeting, an estate sale in a house full of strangers, a building reopening after a flood. None of these is a permanent post. All of them need a licensed officer on a specific day, briefed and in place before it begins.
The request comes from HR or counsel, not facilities. Special-situation posts are usually arranged by human resources, legal, an executive assistant or an executor, people who have never hired security and need dispatch to explain what is possible, how quickly and what the officer will and will not do.
Discretion is the point. The officer's presence should lower the temperature, not raise it. Dress is set with the client, from a plain uniform to business attire, and the post orders say where the officer stands, what the officer says and when the officer steps in.
It has to be documented. Terminations, disputes and threats become legal matters. The incident report written by a neutral, licensed observer is often the most useful document the client has afterwards.
Property types
Pick the page that matches your property.
Each page below covers the risks, the post, the report and the questions specific to that property type.
Board and shareholder meetings
The door checked, the room held and the disruption handled the way the chair wants it handled, so the meeting gets through its agenda.
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Disaster and emergency response
When the building is open, the power is out and the crews are arriving, officers on the property within hours and a record for the incident file.
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Employee terminations
A calm, discreet presence for the meeting nobody wants to have, and someone watching the door in the days after it.
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Estate sales and auctions
Strangers in a house full of things worth taking: the door counted, the jewelry table watched and the cash box covered from the first number to the last car.
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Labor disputes and strikes
Gates that stay open, people who get in and out safely, and a written and recorded record of every incident, with officers who never take the bait.
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Workplace violence response
When someone has said what they will do, an officer at the door who knows the name, the face and the plan, for as long as the threat lasts.
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How we work here
The services this industry uses.
- Unarmed security guards
Most special-situation posts are unarmed: an officer in the lobby during a termination, at the door of a meeting, walking a picket line's perimeter or standing in the hall of an estate sale. Officers are chosen for calm and trained in de-escalation.
- Armed security guards
Where a specific threat exists, a Level III commissioned officer is assigned and the post orders say how the officer is positioned and when police are called. The decision is made with the client and counsel.
- Access control
Meetings, terminations and sales all turn on who is allowed in. The officer holds the door against people who should not be there, checks names against a list where there is one, and escorts departing employees or guests when asked.
- Camera monitoring
Where the workplace has cameras, the officer watches the entrance and the lot during the situation and keeps the camera references for the report.
- Incident reporting
The client receives an incident report the same day, written as a neutral account with times, names where known and actions taken, and a daily report for any post that runs more than a day.
How we work with a one-off situation
These posts start with a phone call that begins with “we’ve never done this before.” Dispatch asks what is happening, where, when and who is involved, and explains what an officer can do on the day: be present, control the door, watch the lot, de-escalate, escort, call police and write it down. A supervisor then works through the plan with the person who requested it, usually HR, counsel or an executive assistant, and the post orders are short and specific: the time the officer arrives, where the officer stands, the names of the people involved, the client’s contact in the room and the point at which police are called.
The officer arrives early, in the dress the client chose, and stays until the client releases the post. The incident report follows the same day.
The situations we staff most
Terminations and disciplinary meetings, where the officer waits nearby, escorts the employee out and remains until the workplace settles. Threats against an employee or the business, where a post stays in place for as long as the client wants it. Labor disputes and strikes, where the post covers the employer’s gates and entrances. Board, shareholder and public-facing meetings, where the door and the room are controlled. Estate sales and auctions, where a house or a hall fills with strangers and cash. Disaster and emergency response, where a building or a site reopens after a flood, a fire or a storm with its systems not yet restored. Each has a page below with the specifics.
What the officer does not do
The officer is not the client’s enforcer and does not decide who is fired, who is served or who is right. The officer keeps the peace, keeps the door, watches, and writes an account a third party can rely on. That neutrality is what makes the report useful and what keeps a bad day from becoming a worse one.
From one day to standing coverage
Many special-situation clients become standing clients: the termination reveals that the lobby has no one at it after five, the strike ends and the gate post stays. Post orders written for a day are easily extended, and the same officers who worked the situation can work the post. The temporary security guards page explains how a short post is set up and extended.
Reporting
A written report, every day.
Every client receives a daily report, and officer performance is reviewed and documented daily. Post orders for this industry are written with the property manager before the first shift.
- 24/7
- Dispatch and guards, every day of the year
- 2019
- Providing armed security in Houston since
- 25+
- Communities and businesses on the client wall
- Daily
- A written report to every client
How much notice do you need for a termination or a meeting?
As much as you have. Unarmed officers can typically be in place within hours; a day's notice lets a supervisor brief the officer with HR or counsel on the layout, the people involved and what the client wants to happen. Armed coverage benefits from more notice.
Will the officer be obvious?
Only as obvious as you want. The officer can be in uniform in the lobby or in business dress in the next room. What matters is that the officer knows the plan: where to be, who to watch for, what to say and when to call police.
Can the officer remove someone from the building?
The officer asks people to leave and escorts them out where they agree. An officer does not use force except within the law and the post orders. Someone who refuses to leave becomes a matter for police, and the officer calls them and stays with the situation until they arrive.
Do you provide security for strikes and labor disputes?
Yes, for the employer's property: gates, entrances, parking and the movement of people who need to get in and out. Officers do not engage with pickets beyond what the post orders require and everything is documented.
Can you cover a workplace for a longer period after a threat?
Yes. A short post can become a temporary or standing post if the situation continues, with the same officers where possible so employees see familiar faces.
Related pages
Service areas
Insights
Request a proposal
Request a proposal for workplace & special situations.
Two short steps. Dispatch reviews every request and calls you back about coverage. For urgent unarmed coverage we can typically staff most sites within hours.
24-hour dispatch
(281) 326-9189